Product Exchange Policy for Size

We understand that choosing the right size is essential for your satisfaction with our products. If you find that the size of the item you ordered does not meet your requirements, our 30-day product exchange policy allows you to request a size exchange. Please take note of the following guidelines before initiating an exchange:

Eligibility:

Size exchanges are only applicable for products that have not been used, washed, or damaged in any way. The product must be in its original condition and packaging, with all included accessories, tags, and labels intact.

Exchange Request:

If you wish to exchange the product for a different size, please contact our customer support team at [email protected] within 30 days of receiving the item. Provide your order number, the specific item you want to exchange, and the desired size you’d like to receive in exchange.

Shipping Costs:

Please note that the cost of shipping the item back to us for exchange will be the customer’s responsibility. We recommend using a reliable shipping method with tracking to ensure that the item reaches us safely.

Original Packaging:

The product must be returned in its original packaging, including any protective materials, boxes, bags, and labels that were included with the original shipment.

Inspection:

Upon receiving the returned item, our team will inspect it to ensure that it meets the criteria for exchange. If the item is not in its original condition or has been used, we reserve the right to refuse the exchange.

Exchange Process:

Once the returned item has been inspected and approved, we will ship out the requested size to you. The exchange process may take up to 7-10 business days from the date we receive the returned item.

Availability:

Size exchanges are subject to product availability. If the desired size is not available, we will work with you to find a suitable solution, which may include a refund.

Further Exchanges or Returns:

Exchanged items are not eligible for further exchanges. If you still need assistance after the initial exchange, please contact our customer support team for guidance.

Contact Information:

If you have any questions or need assistance with the size exchange process, please reach out to our customer support team at [email protected].

Thank you for choosing ArmsEzzz. We appreciate your understanding of our size exchange policy and your commitment to ensuring the product’s condition for a smooth exchange process.

Sincerely,

ArmsEzzz, llc